About the Support category

Community support venue for using the LSST software, services and data.

Ask and answer usage questions here. Everyone is welcome to contribute answers/advice where possible.

For general discussions about about LSST Stack development, post in the Data Management category.

New posts here will also be forwarded to the dm-devel mailing list.

Keep in mind that the LSST Project is currently not mandated to provide community support for the Stack. However, it’s not uncommon for LSST developers and astronomers to volunteer support effort.

Tips

Mark questions as answered

Once your question is answered, please mark the post that helped you. Look for the checkbox icon below the post’s content.

Search before you ask

Use the site’s search feature (the magnifying glass icon in the top menu) to look for posts related to your question before creating a new topic. Browsing the tags might also help you find what you want quickly.

New to community.lsst.org?

We’ve put together a series of help documents to get you started. Browse the ‘forum-howto’ tag. Useful topics include:

Feel free to ask a question in the Meta category if you still need help.